Georges Duplessy

Product Manager & Strategic Leader

Innovative and results-driven product management professional with 10+ years of experience in spearheading SaaS projects and driving user engagement through focused product innovation and strategic leadership.

Areas of Expertise

Product Strategy & Management
Strategic product leadership and lifecycle management
Product Management
SaaS Product Development
Strategic Product Leadership
Technical Project Management
Product Roadmap Planning
Business & Market Analysis
Market research and business development
Market Trend Analysis
New Business Development
B2B & B2C & B2B2C
Compliance & Risk Management
Documentation & Metrics
Leadership & Collaboration
Team leadership and stakeholder management
Cross-Functional Collaboration
Stakeholder Management
User Experience (UX)
Scrum Product Owner
Lean Six Sigma

Professional Experience

Product Owner
Florida Power & Light Company • 2023 - Present
Current

Lead development and implementation of B2B and B2C SaaS platform focused on electric vehicle charger installations. Drive user-centric product improvements, boosting engagement and satisfaction metrics.

  • • Spearheaded initiatives resulting in cost savings exceeding $1M
  • • Increased supplier satisfaction rates by 30% through user feedback integration
  • • Enhanced authentication process with OTP and passkeys integration
SaaS Platform
B2B/B2C
EV Infrastructure
Cost Optimization
CEO | Co-Founder
Virtual Badge • 2019 - 2023

Spearheaded strategic vision and growth, driving revenue and market expansion. Established key partnerships and oversaw daily operations to achieve organizational goals.

  • • Elevated user acquisition by 30% quarter over quarter through user-centric strategy
  • • Deployed API-driven identity platform, reducing background check time by 25%
  • • Increased construction sector revenue by 300% with B2B SaaS digital badge system
  • • Established compliance frameworks, preventing up to $5M in potential client fines
Strategic Leadership
API Development
Digital Identity
Compliance
Product Manager
Disaster Solutions • 2016 - 2019

Spearheaded design and execution of product roadmaps, aligning with market demands and customer needs. Conducted market research and competitive analysis to drive impactful product strategies.

  • • Developed disaster relief tool generating $2M in sales within first year
  • • Implemented enterprise security framework in three months
  • • Increased customer satisfaction by 20% and profits by 18% through process optimization
Product Strategy
Market Research
Security Framework
Process Optimization
Software Engineer
Disaster Solutions • 2011 - 2016

Developed innovative software solutions and led design of scalable architecture for applications. Collaborated with cross-functional teams to streamline development processes.

  • • Boosted revenue by 20% through product lifecycle management
  • • Enhanced customer satisfaction by 30% through strategic improvements
  • • Reduced development costs by 10% while increasing profitability by 20%
Software Development
Architecture Design
Lifecycle Management
Cost Reduction

Key Projects & Achievements

Auth Updates
FPL
Authentication System Overhaul
Enhanced security for 6 million consumer accounts

Implemented MFA, OTP capabilities, and enhanced security protocols while improving user experience and error messaging.

Security
MFA
User Experience
EV Platform
FPL
EV Charger Installation Platform
B2B/B2C SaaS platform for electric vehicle infrastructure

Led development of comprehensive platform resulting in $1M+ cost savings and 30% increase in supplier satisfaction.

SaaS
B2B/B2C
EV Infrastructure
WebTaxi Portal
FPL
Tax Authority Portal Modernization
Complete modernization of legacy tax reporting system

Transformed 1998-era legacy system to modern responsive platform handling billions in tax transactions annually.

Legacy Modernization
Tax Systems
Cloud Migration
Virtual Badge
Identity Platform
Digital Identity Verification
API-driven platform for secure identity verification

Developed API-driven identity platform, reducing background check time by 25% and increasing construction sector revenue by 300%.

API
Identity
SaaS
PIC Search
FPL
Contractor Search Enhancement
Improved search efficiency for independent contractors

Enhanced contractor search with clickable phone numbers and pre-selected fields, reducing search time and improving service delivery.

Search Enhancement
UX Improvement
Efficiency
Disaster Relief
Emergency Response
Emergency Response Tool
Real-time tool for disaster relief and emergency response coordination

Designed and launched a disaster relief tool generating $2M in sales within the first year and increasing customer satisfaction by 20%.

Emergency
Real-Time
Coordination

Contact Me

Feel free to reach out to me via email, LinkedIn, or GitHub. I'm always open to new opportunities and collaborations.