CASE STUDY 05 — FLORIDA POWER & LIGHT

Modernizing a 1998 tax system without dropping a single transaction.

ROLE
Product Owner
PERIOD
2023 — 2025
SCOPE
Tax reporting portal · taxing authorities & auditors
HEADLINE RESULT
Billions in annual transactions, modernized
WebTaxi Portal modern dashboard
FIG. 01 — THE MODERNIZED DASHBOARD, REPLACING A FIXED-WIDTH 1998 INTERFACE
01 — THE PROBLEM

A critical tax reporting portal had gone largely unchanged since 1998 — while processing billions of dollars in transactions every year.

WebTaxi is the interface taxing authorities and auditors use to process and report tax-related transactions. Modernizing it meant moving from legacy infrastructure to current best practices — cloud, security, accessibility — while operations continued uninterrupted for the authorities that depend on it daily. I owned the transformation roadmap and delivery.

02 — WHAT WE SHIPPED
01

Modern responsive interface

Replaced fixed-width legacy tables with a responsive layout — a complete UI/UX transformation for authority and auditor workflows.

02

Advanced filtering & search

Fast, precise transaction filtering for auditors working across billions of dollars in records.

03

Document management & upload

A modern document upload and management system replacing manual handling.

04

Cloud migration with hardened security

Migration to cloud infrastructure with modern encryption protocols and full accessibility compliance — with zero interruption to operations.

WebTaxi Portal advanced filtering
FIG. 02 — ADVANCED FILTERING
WebTaxi Portal document upload system
FIG. 03 — DOCUMENT UPLOAD SYSTEM
03 — RESULTS
25+
Years of legacy modernized
1998 SYSTEM → CURRENT BEST PRACTICES
$B+
Annual tax transactions
PROCESSED WITHOUT INTERRUPTION
100%
Accessibility compliance
ACHIEVED DURING THE OVERHAUL
Cloud
Infrastructure migration
WITH MODERN ENCRYPTION PROTOCOLS